Charles Schwab was one of the few men before World War II who was paid a salary of one million dollars per year. Schwab, a steel executive, was once asked what it was that made him worth so much. He replied, “It’s not that I know more about steel than anybody else. The greatest asset I possess is my ability to arouse enthusiasm among people. I have learned that people respond best to appreciation and encouragement.”
People may respond to threats or bribery, but neither their respect nor affection is won. However, if people are affirmed and thanked and encouraged, their hearts will cause them to respond enthusiastically, willingly and creatively. (Bill Bouknight, “Just a Thought”)
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