Apparently he didn’t understand the concept of emergency.

A 911 dispatcher in West Palm Beach “was demoted for playing video games when he should have been dispatching calls,” according to a Dec. 30, 2015, UPI story. An investigation found he was playing handheld video games when he should have been dispatching 911 calls.

According to investigators, the dispatcher left a hit-and-run caller on hold for 40 minutes, then for nine minutes delayed a call to report a shooting.

When he previously served as a trainer, reports say the man “was repeatedly found watching TV instead of paying attention to his trainees.”

Apparently he also didn’t understand the concept of work.

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