Apparently he didn’t understand the concept of emergency.
A 911 dispatcher in West Palm Beach “was demoted for playing video games when he should have been dispatching calls,” according to a Dec. 30, 2015, UPI story. An investigation found he was playing handheld video games when he should have been dispatching 911 calls.
According to investigators, the dispatcher left a hit-and-run caller on hold for 40 minutes, then for nine minutes delayed a call to report a shooting.
When he previously served as a trainer, reports say the man “was repeatedly found watching TV instead of paying attention to his trainees.”
Apparently he also didn’t understand the concept of work.