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Distracted

By Mike Milton | President and Professor of Practical Theology, Reformed Theological Seminary, Charlotte, N.C.; Interim President, Reformed Theological Seminary, Orlando, Florida.
"Both (pilots said) there was a distraction in the cockpit" reported Alan Levin in a USA Today article (Oct. 27, 2009). What was the distraction? We all have been waiting for a conclusive answer since the story broke a few days ago. Most Americans who fly regularly have been interested in the story for, well, let's say for reasons related to their own lives and the lives of their loved ones. We still freeze when we hear about plane crashes killing hundreds of human beings.

Learning that repeated calls from controllers to the cockpit of an Airbus A320 operated by a reputable airline, flying at 37,000 feet and moving at 450 miles per hour tends to grab your attention. It also leaves you feeling very vulnerable. Now, at least in this case, we know the truth. What is it? Well, the answer doesn't exactly put us at ease; and we kind of figured that it would be that way. Planes just don't keep flying past Minneapolis when they are supposed to land there. Pilots don't just ignore radio contact from controllers. Usually we get a joke or two from the co-pilot or a captain's update (I always picture the captain looking like Jimmy Stewart who flew B-17s over Europe in World War II and I am comforted; it is problematic on some level, but this self-medication works).

Here is the truth, finally. According to the story, "Distraction Led Pilots to Fly Too Far," the answer is embedded in the title: The whole thing was about distraction. The distraction led the NTSB authorities to describe the situation by saying "there was a concentrated period of discussion when they did not monitor the airplane or calls from (controllers)." I hate it when that happens on giant tubes of steel and electrical wires hurling through the sky at 37,000 feet, don't you?

Well, here is the scoop: This was a long flight from San Diego to Minneapolis. There was an argument between the pilot and the co-pilot. If you want to look deeper, there was/is a corporate merger providing an intriguing background for the whole near-catastrophic affair. Then -- and this is the real culprit that came out of the pilots' confession and this article -- there was this really nifty, new computer program that caused them to become "engrossed" in their laptop screens. We expect that sort of behavior from 13-year-old boys with video games, but not from professionals with a combined 31,000 hours of flying time.

Thus, it was only when a flight attendant called on the intercom that these experienced professionals realized they had missed their destination and were headed for, well, maybe a really cool view of Mount Rushmore.

Due to other problems with the black box, we don't have the reaction of the pilots to the flight attendant's question at that point. We can imagine what they said.

Neil Postman's work is helpful to us at this point. In Technopoly and in Amusing Ourselves to Death, the late, famous author and professor from NYU prophetically warned that we are perilously distracted by the technology that always comes at a Faustian price. The issue goes even deeper than the distractions of a new computer program. The truth is that even when we punish little boys and seasoned airline pilots for spending too much time on their computer programs and not paying attention, we still have this problem of human beings getting distracted. Theologically, this is a result of the fall. That is the epic but very real rebellion of mankind as taught in Genesis (and in Paul's Epistle to the Romans and is, in fact, the second point of a Christian worldview: Creation, Fall, Redemption) in which all creation is subject to a deep, humanly incurable condition that mars the original product.

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